
Locksmith · Brampton
Good to know
Reading about locks is not most people's idea of a good evening, so we have kept these pieces short. Each one answers a single question clearly, from how to keep a lock working through a cold snap to what to think about before adding a keypad at the office.
Call now · open 24/7(289) 901-4354- Service bulletin 1Vintage Mortise Lock Service: comparing quotesUsually yes to the first, and to the second once the locksmith checks the locks. Interior mortise latches with privacy turn buttons are lighter versions of the entry lock and respond to the same clean and re-spring.Read
- Service bulletin 2Transponder Key Programming: step by stepWhen every key for a vehicle is genuinely gone, there is nothing left to vouch for a new one, so the visit starts by re-establishing secure access to the immobilizer's own module, sometimes through the vehicle's…Read
- Service bulletin 3Car Lockout Service: getting readyIt is a January morning, minus twenty with the wind, and the key will not enter the door cylinder. Yesterday's slush ran into the keyhole and froze overnight.Read
Your questions, our answers

Lockout Services
What happens if my identification is not convincing enough on the spot?
The work pauses rather than proceeds, and the locksmith helps you find another route: a neighbour or building manager who can confirm you live there, a document on your phone, a family member who can bring paperwork, or completing the check inside after entry when the documents are behind the door. Verification protects you as much as anyone, because the same standard applies to whoever might one day claim to live at your address. Home Lockout Service
Our alarm is armed. What happens when you open the door?
The opening is planned around it. Before any work, the person with the alarm code is ready to disarm, and where a monitoring company is involved they can be told to expect an entry at that address. If the contact trips anyway, the authorised person speaks to the station with the account password. Nothing about the alarm is bypassed; the door is opened, the system is disarmed normally, and the event is logged like any other. Business Lockout Service
Why do keys break more in winter?
A daytime thaw sends meltwater into the keyway, and overnight it freezes with the plug held solid. The key goes in, meets resistance, and the natural reaction is to turn harder. Brass gives before ice does, especially at a deep cut that has thinned over years. Cold also stiffens old grease in the cylinder. De-icer, gentle warmth and a dry lubricant break the pattern. Broken Key Extraction
My car was stolen with the garage remote and a house key inside. What now?
Treat it as two exposures. The house key is handled by rekeying every lock it fits. The remote is handled at the garage door opener: its memory is erased so every old remote stops working, and new remotes are programmed. If the car had your address on its paperwork, do both before anything else. A locksmith can rekey the doors and, on many openers, clear the remotes during the same visit or show you the learn button on the motor unit. Break-In Damage Lock Repair

Change or Rekey Locks
What exactly does rekeying a lock change?
What changes depends on the cylinder. Many locks turn when a row of small bottom pins lines up at a precise level, set by the cuts on your key, and during a rekey the locksmith tips those pins out and loads a set that lines up with a different key, cut new for you; some residential cylinders instead reset a side-locking bar without removing any pins. From then on the new key operates the lock and older keys do not, and the hardware on the door stays as it was. Lock Rekeying
Will drilling a new deadbolt damage my steel or fibreglass door?
Not when it is done for that door. Steel-clad doors are cut with a fine-toothed hole saw run slowly through the skin, guided by a jig so the saw cannot skate on the smooth face, and finished from both sides so each skin stays clean. Fibreglass is scored first so the surface does not chip. Shavings are vacuumed from the foam core, and the edge is finished with a collar or plate suited to the stile inside. Deadbolt Installation
Can every door in the house work from one key?
Yes, provided the cylinders share a compatible keyway, which the locksmith checks when choosing hardware. New cylinders are pinned on site to a single new key and any existing locks worth keeping are repinned to match. Front, back, side and garage doors commonly end up on one key, and a shed or gate padlock can join them. You then decide how many copies exist and who holds each. Lock Replacement & Upgrade
The lock works with the door open but not when it is closed. Is the lock broken?
Almost certainly not. That pattern means the door has moved in its frame so the latch and bolt no longer meet the strike squarely. Solid wood doors in older houses swell in humid weather and settle on their hinges over the years. The service adjusts or shims the strike and tightens or packs the hinges so the bolt throws without lifting the door, and the lock itself is usually cleaned and lubricated at the same time. Vintage Mortise Lock Service

High Security Locks
Will opening my safe damage it?
In most cases the lock and case are left intact, since manipulation, decoding and manufacturer reset paths all work the mechanism the way the original combination would. Drilling is kept for cases where the gentler routes are unavailable or exhausted, aimed at one small point the manufacturer marks as repairable, and patched before the visit ends; a skilled technician aims to leave the rest of the body, hinges and finish unaffected, though the outcome and any effect on the safe's rated protection level depends on its construction. Safe Opening & Combination Change
What is involved in servicing an older safe instead of replacing it?
Servicing works through the same checks as a new installation in reverse: the bolt-work is opened, cleaned, and lubricated, the lock is tested and adjusted if it binds, the anchoring underneath is confirmed or added if it was never done, and batteries are replaced if the lock is electronic. Many older safes have solid steel bodies that outlast the mechanism inside them, which makes servicing a practical route rather than starting over. Safe Installation & Servicing
Do high security locks need special maintenance?
Only light care. Use the dry lubricant the locksmith recommends once or twice a year, never oil, which gathers grit around the finger pins and sidebar. Keep the keyway free of debris and insert the key fully before turning. In winter, warm a resisting key in your hand or use a de-icer rather than forcing it. Check hinge and strike screws each season so the door stays aligned. Treated this way the cylinder lasts for decades. High Security Locks

Commercial Locks
What is a master key system and does a small business need one?
In a master key system each lock accepts its own change key and also a master key above it, so a manager carries one key while staff carry keys that open only their own doors. Small businesses with three or four doors often manage without one. A master earns its place once there are several rooms with different people in them, or several locations, and the owner would otherwise carry a ring of keys. Commercial Rekeying
What happens if a master-level key goes missing?
The current chart shows exactly which doors that level was designed to reach, which for a lost top-level master can mean the whole property rather than one group. Depending on how the key was lost and who else already holds that level, the usual options are repinning the affected cylinders and reissuing keys to the remaining holders; a restricted keyway lowers the odds of an unauthorized copy being cut but is not proof that one has not been made. Without a current chart, the first task is reconstructing that scope. Master Key System Design
Do we still need physical keys after this is installed?
On hardware that supports it, yes: a conventional cylinder sits alongside the electronic reader, cut to work like any other key on the property, though some access-controlled locks are built without one. Where it is fitted, it is meant as a fallback rather than the everyday way in: if a battery dies, a controller faults, or the power stays out longer than the backup lasts, the door still opens by key while the issue is sorted out. Access Control Installation
Who is responsible for keeping the hardware compliant?
The building owner or the party the owner assigns, often a facilities manager, is responsible for keeping exit hardware in working order and for the fire door assembly testing that goes with it. A locksmith installs and services the hardware and can keep records on the owner's behalf, but the ongoing duty to maintain the assembly sits with whoever holds the building. Panic & Exit Hardware

Car Keys
How long does a car lockout take once the locksmith arrives?
Confirming identification and looking the car over take a few minutes, and the opening itself is often the shortest part. A wedge-and-reach entry or a picked door cylinder on a common car is a matter of minutes; a frozen lock, a dead car battery or a car with hidden cylinders takes longer. Cutting and programming a replacement key is a separate stage that adds time, and you are given a sense of it before it starts. Car Lockout Service
Can you make a key if every key to the car is gone?
Often, yes, for vehicles with a supported conventional key system: the car is opened, a blade is produced by decoding the door lock or retrieving the factory key code, and the immobilizer is reset so the missing keys are erased before new ones are stored. A key-card or phone-key vehicle, or one needing a dealer procedure, follows its own route instead, which is why the VIN is asked for on the first call. Car Key Replacement
What identification do I need to bring for a vehicle that isn't mine, like a company car?
Bring whatever document shows your connection to the vehicle in that situation: a company letter or fleet record for a workplace vehicle, a lease agreement for a rented one, or a note from the registered owner for a family member's car. The locksmith is confirming that the person asking for a key is entitled to hold one, which protects the vehicle's owner as much as it protects you. Spare Car Key Duplication
Can a used or aftermarket fob be programmed to my vehicle?
Often, yes, provided its hardware and chip match what your specific vehicle accepts, checked against the vehicle's identifying information before anything is ordered. A used OEM smart key is also checked for prior registration, since some become permanently unusable once reset or removed from another vehicle, so confirming eligibility first avoids buying a fob that never registers successfully. Key Fob Programming
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